[Megathread] No Incoming / Outgoing Calls

[Shananahan79]

Neither my husband or I can place or receive calls, but everything else works. Anyone else?

[Night177]

something is wrong i can't call external numbers or check my messages only local calls works

[slusagm]

just bad luck, usually PM service is good

but it has widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

[Jihen]

yes seems to be an outage

[Sweetz]

also going east, Quebec, NewBrunswick, Newfoundland. Think its safe to say phone outage canada wide. 

Data and texting works, doing the airplane mode on and off seems to work for some.

Hopefully its back sooner rather than later. Thank you for all admins who are replying appreciate it 😊

[hairbag1]

@SpaceOcean 

your concern is with Eastlink...this is Public Mobile. Give them a call to see if they can help.

[Thetrz]

Yes I'm in Barrie, Ontario looks like widespread outage. 

[Thetrz]

Yes tried rebooting cell no luck. Widespread outage looks like. Thanks

[hTideGnow]

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

[SpaceOcean]

I have switched to eastlink and its been nothing but problems. Being told my voice mail doesnt work by my doctor. Now im being told that when they try to call me it says call failed. Lastly when it does go through the voice quality is extreamly low. This is absolutely unacceptable .

[slusagm]

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

[howie_walters34]

not able to receive incoming or make outgoing calls in nova scotia 

[slusagm]

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

[Dave711]

I cannot make outgoing calls. I am in Nova Scotia

[hairbag1]

@Tony838 

sounds like there's a network upset in many parts of Man, Ont and points east. Should be fix shortly.

[hTideGnow]

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

[hTideGnow]

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

[hTideGnow]

there is a big thread about the voice calls

try Reboot the phone, or you might need to wait PM to fix the issue

[hairbag1]

@Honrie11111 

this has been reported and affects customers in Ontario and points east. Should be fixed soonly.

[slusagm]

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

[slusagm]

widespread voice call issue.  I think data still work. 

if you like, download a VoIP app like TextNow and use it to make calls until issue is fully resolved

[dkj]

My service in Toronto was down for a few hours this morning.  It just came back up, however I can't connect to voice mail.

[slusagm]

---

@Ayala18 wrote:

What’s pm mean

---

PM = Public Mobile

[Honrie11111]

In Ontario and not able to make calls, maybe incoming as well

[dkj]

My service in Toronto was down for a few hours this morning.  It just came back up, however I can't connect to voice mail.

[Thetrz]

Anyone else cannot make an outgoing call right now?

[Ayala18]

What’s pm mean

[Ayala18]

I am in quebec

[Honrie11111]

I am having the same issue

[BKNS27]

@Smitti 

Reports of outages in BC, Alta and Ont.

https://www.telus.com/en/bc/outages