Making a Payment - Doesn't show my amount due.

[jetson00]

Hello, 

I am trying to make a payment on my plan, it went expired cause I had to update some payment details, but when I try to make a payment it doesn't show the amount due and doesn't accept the payment. 

I am not sure what to do. 

Thank you,

[jetson00]

Thank you for your help, that worked. 

[Dunkman · Accepted solution]

@jetson00 

The payment system is finicky. 

Instead of choosing amount due, manually chose the payment due equivalent to your month's fee.  That should restart your account.