Make a payment

[coppkat]

Hi, my automatic withdrawal did not come outex for this month.  My fault entirely.....I entered a new visa debit card and entered one number wrong.  Now I have no phone.....can't even text.  I fixed the  card number for next withdrawal but also need to make a payment.  How do I do that please.

[softech]

@coppkatyou could be just reading old cached page.    please login My Account again using Incognito mode and confirm the account status and see if the button is there

[coppkat]

There is nothing that says my account was suspended and I don'ybt see a payment spot to click on.  I tried calling 611 but no answer.  Maybe it's too late.

[esjliv]

@coppkat you may also try calling 611 to make a payment for reactivation if you said you already updated it in My Account.

But @softech has you well covered. 

[softech]

@coppkat  you can make a manual payment right after you updated your card information.

do you see a button Reactivate my plan?  just click that and follow the step to complete the process