MY cell phone was stolen -- I cannot login to myaccount due to two -form factor authentication!!

[charles6001]

How do i cancel my account until i get a new phone, my phone was stolen, and since i login it asks for two form factor authentication i.e. it sends a code to the phone that is STOLEN so i how can i submit the code?? i need to cancel my account right now -- as my phone is stolen -- PLEASE HELP NOW!

[BKNS27]

@charles6001 

There are 3 options when you click on Resend Code…email, text or call. You are left with the email option.

[computergeek541]

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@charles6001 wrote:

How do i cancel my account until i get a new phone, my phone was stolen, and since i login it asks for two form factor authentication i.e. it sends a code to the phone that is STOLEN so i how can i submit the code?? i need to cancel my account right now -- as my phone is stolen -- PLEASE HELP NOW!

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Choose Resend Code and choose the e-mail option.