10-17-2020 12:31 PM - edited 01-05-2022 05:16 PM
My loyalty credit did not increase after the second anniversary in August, 2020.
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10-17-2020 01:22 PM
@Rajzer , it takes 13 cycles to pass the 365 day mark for year one and 25 cycles for year two.
10-17-2020 12:34 PM - edited 10-17-2020 12:35 PM
@Rajzer wrote:My loyalty credit did not increase after the second anniversary in August, 2020.
@Rajzer hi it should have increased in sept if august was your anniversay if it didn't
contact a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue
you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner
10-17-2020 12:32 PM - edited 10-17-2020 12:33 PM
@Rajzer wrote:My loyalty credit did not increase after the second anniversary in August, 2020.
Was your acct suspended for any of this time?
Here’s when and how to contact the Moderator Team (Public Mobile representative):