Lost rewards

[moireachmor]

Oh Hi!

Whilst changing my autopay card, Ive lost the existing autopay rewards that were going due to be billed. Is there any way to rectify this?

MM

[stonechucker]

Glad too see it was resolved, and quickly at that.

[moireachmor]

Support resolved the issue within half an hour of the PM.

As stated, it was my fault over which we had a chuckle.

Super job folks! Thanks so much.

[moireachmor]

PM sent.

Yea, just my ineptitude or something.

I'll advise.

MM

[stonechucker]

@moireachmor, I'm sorry to hear you had this problem, as you've been instructed by the previous poster, please make sure you do that.

I had to change my credit card information this past couple of days, but my rewards stuck.  I'm interested to read what has happened, and what the resolution is upon completion.

[ky01 · Accepted solution]

Sorry to hear about that!

You will have to message the moderators in order to have them rectify this.

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