Lost refer a friend rewards!

[mrgriz19]

Every since this hicup with people losing there accounts/autopay not renewing automatically , i have lost my refer a friend rewards.  Not sure how to go about getting this fixed and my rewards applied.

Thanks for any help.

[BEER]

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@mrgriz19 wrote:

Every since this hicup with people losing there accounts/autopay not renewing automatically , i have lost my refer a friend rewards.  Not sure how to go about getting this fixed and my rewards applied.

Thanks for any help.

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Withe regards to you having lost your "refer a Friend" reward ----You will only get this reward as long as your friend maintains his/her active account --- perhaps your friend hasen't renewed their  account

[Jackhyf63]

@mrgriz19    you need send a private message to MOD with your Public Mobile phone # and also the numbers you referred to Public Mobile.

[kav2001c]

@mrgriz19 

Wait a day or two, rewards will usually resume once other client made payment

[will13am]

Normally the referrals come back once the accounts are back in active status.  It doesn't hurt to get the moderators to follow up. 

[hycm53]

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@mrgriz19 wrote:

Every since this hicup with people losing there accounts/autopay not renewing automatically , i have lost my refer a friend rewards.  Not sure how to go about getting this fixed and my rewards applied.

Thanks for any help.

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You need to contact moderator team:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437