a week ago
I lost my phone with eSIM and I bought a new phone and I wanna have the same eSIM in my new phone, but I cannot reciece the verification code for changing or just anything with eSIM. I really need help accessing my account and activating eSIM
a week ago - last edited a week ago
@Chaewonn
you'll download the Public Mobile app to your new cell; log in to your account, then buy a new esim...but it'll end up being a free replacement esim.
added...if you run into issues with 2FA, use this link to message Customer Support...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
they're closed tonight so expect reply in the morning.
