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Lost incoming messages - Any way to recover them?

nestordt
Great Neighbour / Super Voisin

I was recently out of Canada for a week. Upon my return I turned the airplane mode off but got not a single delayed text message, which was a surprise given that with past services providers I got all delayed messages right away.

I just logged into my PM account and confirmed that indeed a few incoming messages were sent to me during that week.

Is there a way that PM can recover or resend them to me?

Thanks.

 

2 REPLIES 2

PointyCrow
Good Citizen / Bon Citoyen

@nestordt Unfortunately after 5 days after the first attempted delivery, the messages are deleted and are unrecoverable. 

softech
Oracle
Oracle

@nestordt PM will only store messages for 5 days and will keep try to deliver them in that 5 days span.  All messages will be deleted after 5 days and nonway they can retrieve them. Sorry

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