10-30-2025 09:18 AM
I recently Ported from Fido and incoming calls and messages are not working
10-30-2025 10:07 AM
This isn't a private chat and customers shouldn't be prompted to provide account information here as a customer replying here will post in an area viewable to anyone.
10-30-2025 09:58 AM
@Sivakumarsekar
You can dm them.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-30-2025 09:24 AM
How to connect with an agent. The envelope button just redirects me to a bot
10-30-2025 09:21 AM
Yes I did
10-30-2025 09:20 AM - edited 10-30-2025 09:23 AM
Did you reply yes when porting if so I would contact an agent for help. Also click on the envelope in the bottom right corner for help
