Lost access to email

[chris1ujlaky]

Hi, I dont know the email that was used for my account. I can get the OTP code sent to the phone to change the password but when I goto forgot email it just sends a code to the email which I dont know or have access to. It doesnt show a partial email like it lists in the reset instructions. 

[chris1ujlaky]

Thanks I have contacted a CS agent

[kb_mv]

---

@chris1ujlaky wrote:

Hi, I dont know the email that was used for my account. I can get the OTP code sent to the phone to change the password but when I goto forgot email it just sends a code to the email which I dont know or have access to. It doesnt show a partial email like it lists in the reset instructions. 

---

@chris1ujlaky Contact customer service through the chat bubble for assistance. If you have difficulty with that, try sending a direct message at the link below (response time will be longer).

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437