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Lost Phone with Public Mobile Sim

chrisbca
Good Citizen / Bon Citoyen

I dropped my phone in a Lake and could not recover it. I have since purchased a new phone and Public Mobile Sim. My question is how do I get my old number back on this new sim Im about to register?

4 REPLIES 4

Rockdaddy22
Retired Oracle / Oracle Retraité
Awesome, thanks for the update 🙂 I love this self serve model, we're all learning to handle our own cellular needs 🙂

chrisbca
Good Citizen / Bon Citoyen

wow that easy! thanks so much guys

NDesai
Oracle
Oracle

All you have to do is log into your self-serve account and change the sim card number to new one. You will find Change Sim option on the overview page under your profile on the right. 

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xCameron94x
Mayor / Maire

You log into self-serve and change your SIM. This would be under my Plan and add ons. Under there you will see a heading for "Change SIM card". Changing your SIM card number still lets you keep your phone number

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