Hello @JODEAN
Please click on the arrow in your box and edit your message and remove all personal information. These are NOT private forums.
If you can log into her account, use this link to report the phone lost or stolen.
https://myaccount.publicmobile.ca/en/account/profile/lost-or-stolen-phone
If you can not log into her account, please contact a customer service agent this way.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Their reply will be here.
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
