01-26-2025
10:22 AM
- last edited on
01-26-2025
12:29 PM
by
computergeek541
01-26-2025 11:30 AM
unnecessary repetition
01-26-2025 10:54 AM
hi @WarrenDiljohn all monthly data will be gone on new cycle.
if you make the plan change now, the old data will be lost now, If you make the plan change on renewal, the data will still be gone as usual on renewal data
but if you have paid data add on, it will expire as the usual 30 days it is supposed to be expired
but if you have bonus data from previous Christmas give-a-way, they will still be there even after plan change as those are special non expiring data
01-26-2025 10:34 AM
@WarrenDiljohn I'm not quite sure what you mean, when you change your plan you are given two options, "change now" or "change on renewal". If you chose change now you are charged immediately and your new plan kicks in immediately and anything left on your old plan is lost with no refund. If you choose "change on renewal" then your existing plan continues until the renewal date and then your new plan kicks in and you are charged the new amount then.
If you mean bonus data add ons, no you don't lose those when you change plan.