Long Distance Charges

[Tarann]

"Long distance charges may apply" message when dialing within the province. However in the last few days when I dial outside my local area, I get a message saying long distance charges may apply. I alway hang up.I just wanted to know why am I getting these messages when my plan is province wide.

[smp99]

Also, if you do not have a LongDistance add-on, the call will not go through, period. So if the call goes through, it is inlcuded. 

But ya - it's a pain

[RogerI]

This is normal. Also, since PM is prepaid, if it is really is long distance (out of province or country) you would not be connected, if you did not have a LD add-on. So, just ignore the message. That's one of the good things about PM, if you can make the call, the cost is already covered.

[domenicocortez]

Its a prepaid plan, you cant call outside your local area.

For long distance inside my province, i always have this message, its normal, i think its a telus warning or something like that.

Need more help?

[Chaos_Scorpio · Accepted solution]

This is standard.

Every call outside your city is "long distance" however your plan covers province wide, so let the call go through (or put 1 first to ignore that message). 

If your plan does not have a long distance package the call will NOT go through since PM is a pre-paid service. you will not be billed for anything after the fact. If you do not have you do not get to use, simple.