Login issues

[Mj378]

I can't login to my account 

[esjliv]

@Mj378 - are you a current customer? Do you have a public mobile phone number? Or have you just ordered a physical sim card?

If you are a customer is your account Active or Suspended. How long has it been suspended if so? Over 90 days in nonpay status you lose your phone number and account with Public.

[hTideGnow]

HI @Mj378 

Please try the Forgot email and/or Forgot Password link first

If same,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Mj378  Try again incognito mode private mode or from another device or computer . Also maybe try the app instead , if same you can submit ticket with support to help you gain a cases 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage