Login error

[quietwish]

This login issue exists a few weeks, whatever browser I use, I couldn't login.

[darlicious]

@quietwish @rikirby 

Lol....if there was no pic in the thread I would be clueless on where to find that or probably even know what you were referring to?!! You learn something new everyday!!💡

[quietwish]

You are the only reply fixed my issue, that's ture, all my web browsers in my phone and computer have dark mode plugins. How did you know!

[Yuvq]

thanks for your advice ! will try

[dust2dust]

@Yuvq- 611 is working. What recording do you get when you dial it? Try it again. Sometimes it doesn't seem to get through. I dialed twice.

[Yuvq]

i heard that we can pay by voucher, but the line 611 is not working either, it's easier with CR

[dust2dust]

@Yuvq- Are you in a rush to get services working? Or just wish to change the card? There are other payment options.

[Yuvq]

need to change payment info

[Yuvq]

need to change expired credit card

[dust2dust]

@Yuvq- What are you intending to do in your account?

[Yuvq]

hi there, tried for this, still not working...

[rikirby · Accepted solution]

The error is due to your Dark Reader plugin. Disable Dark Reader to resolve the issue.

[Yuvq]

I’m also having trouble to login. Not able to reset password, always saying error, try again...

[darlicious]

@quietwish 

What browser are you using?

[will13am]

Maybe try using incognito mode.  

[Meow]

Use computer! not phone.

[RossN]

@quietwish 

hi if you are having that many issues you need to contact customer service agent to help reset your account login

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here                               

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