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Login disabled

blairbo
Great Neighbour / Super Voisin

whenever I try to login to view my self serve account it says login disabled. Can someone reset the account.

2 REPLIES 2

iliketotalk
Mayor / Maire

@blairbo wrote:

whenever I try to login to view my self serve account it says login disabled. Can someone reset the account.


@blairbo hi if the pass word reset doesn't work try contacting a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention password reset issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner

Triguy
Mayor / Maire

Try the forgot password link.  Also try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the question mark on the bottom right.

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