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Login Issues

Lotsavodka
Great Neighbour / Super Voisin

Hi there,

I am trying to access my account, but it keeps sending a verification code to a phone number I no longer have. Of course the chat keeps telling me to login to change it, but it cannot be done as it keeps sending the code to a non-existent phone. Does anyone know how I can fix this?

Thank you.

2 REPLIES 2

Lotsavodka
Great Neighbour / Super Voisin

Thank you for the response. No I cannot log in as every time I do it sends a verification code to a phone number that I no longer have. For this community I had to create a new account.

AK32
Model Citizen / Citoyen Modèle

Are you able to log into the website using the same login/password you used to get on the forum?
If so, you should be able to change the verification contact there.

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