cancel
Showing results for 
Search instead for 
Did you mean: 

Logic about data add-ons

Anonemoose
Great Neighbour / Super Voisin

I want to buy some gigabyte of data in case i ever exceed my plan's data.

 

1. What is used first, plan's data or addon's data?

2. How long do addon data how much time before they expire?

 

Thanks for reading

4 REPLIES 4

t_p
Mayor / Maire

@esjliv wrote:

@Anonemoose wrote:

I want to buy some gigabyte of data in case i ever exceed my plan's data.

 

1. What is used first, plan's data or addon's data?

2. How long do addon data how much time before they expire?

 

Thanks for reading


@Anonemoose  - EDIT: Yeah - exactly as @Anonymous posted - LOL!

 

1-Plan Data is always used first. Then when that runs out your addons will kick in, until your Plan renews again to use your Plan Data once again.

 

2-Addons do not expire. They stay on until used up.


Why do you need to strike out your post?

Even though you expressed the same ideas as z10user4 , I find your post easier to read and understand (with all due respect to z10user4  of course.)

Anonymous
Not applicable

@Anonemoose 

first your plan data until your end limit and then Add-on and is it not expired for Add-on until you use it them, 

at public mobile Prepaid Service No fees extra charges,
when your data limit end is will be stop work,

 

sign in to Self-Serve, to review your account,

How To Purchase Add-Ons Using Your Self-Serve Account

To purchase Add-Ons using your Self-Serve account, follow these steps:

  1. Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
  2. Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
  3. When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
    • You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
    • If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
  4. Select ‘Confirm my purchase’, and you’re off to the races!
  5. after you Add-on you have to do Rebooting your phone

    what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

Overview Of Add-Ons visit Here link.

esjliv
Mayor / Maire

@Anonemoose wrote:

I want to buy some gigabyte of data in case i ever exceed my plan's data.

 

1. What is used first, plan's data or addon's data?

2. How long do addon data how much time before they expire?

 

Thanks for reading


@Anonemoose  - EDIT: Yeah - exactly as @Anonymous posted - LOL!

 

1-Plan Data is always used first. Then when that runs out your addons will kick in, until your Plan renews again to use your Plan Data once again.

 

2-Addons do not expire. They stay on until used up.

Anonymous
Not applicable

 @Anonemoose : 1. Plan data then add-on data before renewal then back to plan data at renewal etc.

2. Buy once, consume over time. No expiry.

 

Edit: I guess I could add a slight proviso...service must remain active to use. But will stay on the account not-usable through suspension until account reactivated when it can be used again. Or of course if the company closes up shop 🙂

Need Help? Let's chat.