@NS2024 wrote:
I have paid for a subscription but am unable to login on the app to complete sign up and transfer of number.
You can try to click on "Didn't Get Code" and see if there is an option to send to your email. If that option isn't available, then you can reach a CS Agent.
The Public Mobile chatbot is currently unable to create trackable tickets for members who are unable to log in. So for this reason, please use the following link to contact them.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
