01-30-2026 03:08 PM
I have an active PM account, but everytime I try to log-in, it wants me to resume activation on said account. I can't view or make changes to my account. How do I get past this?
01-30-2026 03:18 PM - edited 01-30-2026 03:18 PM
hi @Ronnie76
in your case, you need to message PM agent so they can sort it out
01-30-2026 03:16 PM
But I recieved the eversafe confirmation code when I try to log-in
01-30-2026 03:12 PM
hi @Ronnie76 PM support can help if you submit them a ticket, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
01-30-2026 03:11 PM
@Ronnie76
It sounds like your registered email was not linked to EverSafe ID system.
Contact a CS_Agent to link them:
