Locked out of online account

[khakuzad]

Hello,
I need help accessing the online account. Keep getting the error " Exceeded max login attempts". I tried resetting the password and even after doing that got the same error. 

Thank you

[khakuzad]

thanks will do 🙂

[darlicious]

@khakuzad 

You have to wait one hour before trying again or you can contact customer support to send you a password reset.

Edit:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Get-Support-Contact-Customer-Support/m-p/...