12-15-2020 06:13 PM - edited 01-05-2022 04:30 PM
Hello,
I can't use self-serve as I'm locked out one of my accounts.
We have two accounts with PM. One is fine.
Can a mod please email me so I can provide the credentials of the account I'm locked out of so that my account can be unlocked? Thanks.
Solved! Go to Solution.
12-15-2020 06:15 PM
@Blandest wrote:Hello,
I can't use self-serve as I'm locked out one of my accounts.
We have two accounts with PM. One is fine.
Can a mod please email me so I can provide the credentials of the account I'm locked out of so that my account can be unlocked? Thanks.
hi if you can't remember your password or it is not working contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue password reset
you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also send a private message to the Moderators by clicking here.
12-15-2020 06:14 PM
@Blandest - You can open a ticket by clicking the Get help link at the top of the page, and follow the prompts.
12-15-2020 06:14 PM
@Blandest wrote:Hello,
I can't use self-serve as I'm locked out one of my accounts.
We have two accounts with PM. One is fine.
Can a mod please email me so I can provide the credentials of the account I'm locked out of so that my account can be unlocked? Thanks.
@Blandest Mods don't email you. You need to contact them. Try through the link below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437