@donna2022
If you can't remember your password or your security question and answer to get the password reset sent to your email you can try again in one hour and/or contact customer support to send you a password reset. Put "password reset" in the subject line and leave a detailed message.
Keep an eye on the envelope icon at the top right corner of your screen next to your avatar for a little number to pop up indicating a reply from a CSA. Responding promptly will speed up service times but expect a reply within an hour.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
