4 hours ago
I have been locked out of my account for over a week now and it tells me it will reset after one hour. This is not the case. I need to get into my account and update my payment information or I am not going to have a phone! Please help.
HI @hollybrown1993
try again using Incognito/private/secret mode on your browser to try reset password again
if that does not work still, please message support agent to help. submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
