Locked out of account

[uhmmokay]

Hey there. I've been locked out because I forgot the answer to my security question. What do I do now?

[shakti]

@wahida sorry for late reply 

call *611 from public mobile phone and wait till it gives you option 1 for pay ment through voucher or credit card and follow instructions given on phone 

[wahida]

@shakti can tell me which option i have to press because i called and i cant find any option for payment. Please help me

[shakti]

@wahida for doing payments you can call *611 threre is an option to make  payment through credit cards 

hope it will help

[wahida]

I have also same problem please help me out. I can not give my bill please its urgent i need to active my phone.

[Anonymous]

you need send a private message To

customer support teams (Moderators)>> Click here 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue 

- them can help you a lot nice service Team

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)

During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 72 hours of receiving the message.

And be patient please

Good Luck

[NDesai]

@uhmmokay You will need to send a private message to the Moderator_Team with your account info and they will reset your account's password.