Locked out of Account

[katdotscea]

I've locked myself out of my account. Is there some who can help me? 

@CS_Agent

Thanks.

[Tealdragonfly]

I've tried to re-set it twice but I'm not getting an email to the new email address

[Dunkman]

@Tealdragonfly

Can you reset your password for your new email address?

If the reset function does not work, you will need to contact moderator.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.

[Tealdragonfly]

My email address on account was changed a few months ago and now I am trying to get into my account and  it is not accepting the new email or password.

Help!

[KMG · Accepted solution]

Send a private message to the @CS_Agent and they should be able to help you out.