Monday
Lost access to my email for 2fa
Tuesday
Thank you for the escalation! The customer is in contact with an agent.
Monday - last edited Monday
@will13am wrote:@Tdawg710420 , watch for incoming messages in your inbox. Support should be reaching out to you.
@Tdawg710420 , watch for incoming messages in your inbox. Support should be reaching out to you.
I've escalated the first post in the thread so that the above will happen (and so that slusgm doesn't get contacted by the CSA by accident).
@Tdawg710420 ask PM to help.
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
