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Line Cancelation / Fee Refund

Cristian_Mark
Great Neighbour / Super Voisin

Hello 

My line was canceled and transferred out on September 26th.

I believe that a credit is due on my account for the advanced billing cycle. Can you please verify and confirm my overcharged refund to my credit card?

My credit card was charged $29.38 on September 18 and as Public Mobile advance bills for services, this should be refunded back.

Thank you,

Mark

 

5 REPLIES 5

Why PM is giving you a refund? Usually they only issue credit back to your account.  Credit usually shows up within couple days 

Dony9
Good Citizen / Bon Citoyen

I'm awaiting a credit. Curious if you got yours yet ?

hTideGnow
Mayor / Maire

hi @Cristian_Mark  Like all Prepaid carrier, PM does not provide refund.  Since your last payment was Sept 18 and you ported out on Sept 26th, you won't get any refund on the 22 days that you didn't use.  That's why usually people would choose to port out closer to the end of the cycle

 

softech
Oracle
Oracle

Sorry @Cristian_Mark , Public Mobile is a prepaid provider and do not provide partial refund when account closed before end of the service cycle