Leaving Public Mobile and Cell# is blocked from transfer.

[Bobby6]

Public is now to expensive for me.  I'd like to transfer my Cell Number to my new provider but they are telling me that Public Mobile if blocking my number from being transferred.

Can someone unblock it?

[softech]

@BKNS27 

the link is sent was not supposed to be used in this case.  

OP is trying to port his number out of PM, the Koodo link is to confirm if a number cannot ported into Telus family.  

[BKNS27]

@Bobby6 

I don’t know why the other carrier indicated that your number was blocked from being ported out. PM doesn’t block or have porting security from being ported out.

There are numbers that can’t be ported out but you can check to see if it can be ported:

https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do;checktransfereligibilit... 

[softech]

@Bobby6 

PM would not block any port out request as long as the account is active and you reply YES to the porting authorization text.  And are you just not getting the porting authorization text?

Make sure your PM account is active and you can still receive incoming calls and text
Then call your new provider and ask them to re-trigger the porting request.
Wait another hour or two and you should receive the Porting Authorization Text from shortcode 4799 or 4800

If still not receive the text from PM asking you to approve the porting,  please open ticket with PM support using this direct link:  https://urlshortner.tiia.ai/Lc9xk8

Make sure that you respond to this text within 90 minutes. If you do not receive this SMS or you do not respond within the 90 minute window, make up to 4 additional attempts to send it. If you are still experiencing any difficulties, reach out to a Customer Support Agent

(Ref: https://www.publicmobile.ca/en/on/get-help/articles/porting-out  ) 

[Sansan]

@Bobby6  I don't believe Public Mobile would be blocking your transfer request.

Is the account still active? Paid up? If not, that could be the reason. All accounts must be active to port out.

If it is paid up and active,  use the orange chatbot to ask PM for assistance.