08-17-2017 12:58 PM - edited 01-05-2022 02:40 AM
I made a mistake and paid my account one day late. However, when I logged in the my account today, although it states the account is Active, and there is a credit on my account, my phone still has no connection. This is now my 2nd day without phone service.
Is there a way to speed up the reconnection or am I missing a step somewhere ? Please kindly help as this is my only phone and no one can reach me at all.
Thanks in advance.
08-17-2017 01:00 PM
Unfortunately it is time to contact the mods. Please include sim#, phone#, email used during activation, and detailed description of what happened.
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...
http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...