LTE

[Jive]

Hi I received a message from public mobile that said public mobile turned off my LTE. Is my LTE going to be turned off?

[Lorihogan]

I also got this message tonight and so did my mom. Let us know if something worked for you. 

[Keithm0000]

I too got the pop up! I had actually just restarted my phone due to an issue with my music app! Phone and data Didn’t work at all for a bit but things seem to be stable again! 

[YYZ342]

Got the same message about an hour ago. iPhone 14 Pro Max, iOS 17.3.1. 5G plan.Just switched to PM a week ago.

Seems Kodoo customers had this same issue as well, about a month ago. Was on the carrier side. 

[fixin]

Actually, don't turn off your PM eSIM / turning off your phone or disabling public mobile SIM card in any way. It now drops to 3G.

Gonna try contacting CS_Agent.

[Sansan]

@Jive Seems like a lot of people are getting that same message. Hang tight for a bit and see. It could be an outage with public mobile's end.