LG G3 model can't use mobile data

[DYJ]

Hi Guys,

My phone is LG G3 D852 and I have data plan. I can use phone for calling but can't use it for mobile data. It works well if use wifi. Can anyone know the reasons?

Thanks!

[mpch]

You're welcome! Great that  you've  got it working now.

[DYJ]

Thanks mpch! After manually add APN, it works! Thanks a lot!

[DYJ]

Thanks Luddite, it seems a long thread. But I didn't get it.

[DYJ]

I tried to resetting network and restarted, it won't work. But Thanks anyway!

[mpch · Accepted solution]

I've got a LG G3 and it does receive data and pic texts.  I recall that I  had to manually add the APN  as per link below. It's for another LG  model but  the settings  worked on mine. 

https://apn-canada.gishan.net/en/apn/public-mobile/lg-k30

Also check that you have data enabled.

You can add the APN from Settings/network/mobile data/

top right 3 vertical dots/mobile networks/access point names/top right 3 vertical dots/ add APN

Hope that's clear.

Good luck.

[Luddite]

Have look here for more ideas: https://productioncommunity.publicmobile.ca/t5/Getting-Started/new-account-cannot-get-data-on-my-LG-...

[geopublic]

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@DYJ wrote:

Hi Guys,

My phone is LG G3 D852 and I have data plan. I can use phone for calling but can't use it for mobile data. It works well if use wifi. Can anyone know the reasons?

Thanks!

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@DYJ  Known issue with LG phones. First try resetting your network settings for your phone model and restart your phone. If it's still not working then you need to do a factory reset in order to get it to work.