cancel
Showing results for 
Search instead for 
Did you mean: 

L monthly data

James4848
Great Neighbour / Super Voisin

Last month I was double charged for my bill due today for this month so wouldn’t the money from last month the double money pay for this month

3 REPLIES 3

slusagm
Mayor / Maire

Look like they charged you twice.  Ask PM to check and confirm 

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen       

 

But if you have trouble with open ticket using Chatbot, then message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

James4848
Great Neighbour / Super Voisin

.

slusagm
Mayor / Maire

did you check Payment History page? post the screenshot of it and we can advise

Need Help? Let's chat.