Keep receiving "Your Public Mobile Activation Details" emails

[m88]

I keep receiving emails from PublicMobile (twice or 3 times a day) titled "Your Public Mobile Activation Details", despite having registered a week ago. I would like to stop receiving these emails. Please help.

[CS_Agent]

Hello m88,

Thank you for reaching out to us.

I am sorry to hear that you are still receiving email notifications from us.

In order to assist you, please send us a private message.

We are looking forward to your response.

Cheers

Abdoulaye

[will13am]

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@srlawrenwrote:

@m88 I'm not sure I'd follow @Luddite's advice on this one.  Unsubscribing (if it even works in this case) would just be taking away the symptoms.  If it were me, I would contact the moderator team for assistance.  If you wish to do so, here are the details:

Spoiler

How can you get help with your account, activation, or service?

• Please contact the Community Moderator Team to get gelp with you account.
• They are Public Mobile support employees who can help with your issue (More details).
• Click here to send them a private message.

In your message please include:

• PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:

• Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

How long until they reply?:

• Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:00pm [Toronto Time].
• Messages are replied to during business hours and in the order they are received
• Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.
• There is no need to send multiple messages.

Additional Useful Information:

• Search PM-GUIDE (remove "-" during the search) to find some informative posts and answers to many common questions about Public Mobile

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It's possible the cure can be worse than the disease.  

[srlawren]

@m88 I'm not sure I'd follow @Luddite's advice on this one.  Unsubscribing (if it even works in this case) would just be taking away the symptoms.  If it were me, I would contact the moderator team for assistance.  If you wish to do so, here are the details:

Spoiler

How can you get help with your account, activation, or service?

• Please contact the Community Moderator Team to get gelp with you account.
• They are Public Mobile support employees who can help with your issue (More details).
• Click here to send them a private message.

In your message please include:

• PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue

Don't know your pin?--provide any 3 of the following:

• Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date & amount

How long until they reply?:

• Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:00pm [Toronto Time].
• Messages are replied to during business hours and in the order they are received
• Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.
• There is no need to send multiple messages.

Additional Useful Information:

• Search PM-GUIDE (remove "-" during the search) to find some informative posts and answers to many common questions about Public Mobile

[Luddite]

Look for "Unsubscribe" at the bottom of the emails. I think, don't know, it's there.