Just upgraded to 4G plan download slower

[ManyYearsLoyalC]

Hi everyone, I just upgraded to the new 4G plan, 6GB. I ran a speed test and my download is 0.65mbps and upload is 3.11mbps. when I was on the 3G plan my speeds were roughly 3 and 1 mbsp. Why is my download so much slower on a supposedly faster plan? I checked my self serve portal and I did indeed use 0.1/6gigabytes of my new plan. Why can I do?

[darlicious]

@ManyYearsLoyalC 

Wowsers! Well that helps confirm the 30× faster data speed. Thanks for taking the hit on your mobile data to do a speed test.....the ultimate sacrifice for us tight wads!!

[ManyYearsLoyalC]

Thank you, you were correct. I'm getting 95mbps now

[JL9]

Good to know 

[computergeek541]

It used to be in the fine prilnt of the plan change page.

[Kristowhy]

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@computergeek541 wrote:

@Kristowhy 

Yes, 48 hours is official policy.

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Is this buried in an FAQ somewhere?  It should also be included in the plan details and the account management site when picking and changing plans.  

[computergeek541]

@Kristowhy 

Yes, 48 hours is official policy.

[Kristowhy]

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@darlicious wrote:

@ManyYearsLoyalC 

Just like when you join pm it takes the same amount time for your data speed to unthrottle as does to throttle. 48 to 72 hours.

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I figured there was waiting involved, but is there anything officially documented by PM about this, or is this just from what people have "noticed"?

[darlicious · Accepted solution]

@ManyYearsLoyalC 

Just like when you join pm it takes the same amount time for your data speed to unthrottle as does to throttle. 48 to 72 hours.

[jor123]

Could it be local cell site congestion?