09-15-2020 11:05 PM - edited 01-05-2022 01:13 PM
Hello,
I have just joined Publicmobile with 1 gb plan and somehow 500mb is already used. All I've done was sending and receiving TEST text and picture messages.
I've activated a 2nd, similar account and same thing happened.
Any thoughts please ?
Solved! Go to Solution.
09-15-2020 11:16 PM
@User1954 can you show the screenshot of your self-service account with data info? Hide confidential things. Also make sure that you restricted your apps to update via phone data.
09-15-2020 11:11 PM
@User1954 Are you sure it's 500MB and not 5MB? Public Mobile reserves a 5 MB buffer initially but releases it back you and does not count towards your usage.