Its November 5th and my plan has not renewed. I need data asap

[kevinds]

Hi,

My plan should've renewed today. I need to access data for my new cycle asap.

Can someone please help?

@CS_Agent

Thanks,

Kevin

[stonechucker]

When I called 611 about a week ago, the system told me AutoPay will be made at 2 AM the day following the payment date, and the renewal would be at 6 AM.

times above are Eastern Time.  There was no designation of standard vs daylight time on the message.

[will13am]

Everyone is gone for the night.  So, gotta wait for tomorrow anyway even if some intervention is required.  Hopefully the renewal works. 

[Andy1000]

Data should reset at midnight as well.

[mimmo]

There is lag between payment and reactivation. If your service stops working in the morning then contact the mods.

[kevinds]

thanks Ndesai.

I guess i'll wait tonight and see if it goes through.

[NDesai]

@kevinds Renewal actually takes place at midnight and completes by the morning. So, i think you will have to wait till tomorrow morning for your data to reset.