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Item not found error message

annesaj
Good Citizen / Bon Citoyen

I was messaging with an assistant. But now I can't see their reply. It says item not found. And I can't all the questions I already asked. How can I get into to the thread again?

Thanks 

5 REPLIES 5

@annesaj 

It is on the top of the page. The drop down so click on the V to switch from Inbox to Sent messages.

IMG_0240.jpeg

annesaj
Good Citizen / Bon Citoyen

It's just last year messages. Not today messages. Don't know why. Seems like I need to ask questions again. 

annesaj
Good Citizen / Bon Citoyen

Thanks! I can't see an inbox in the app or thread. But I'll keep looking.

BKNS27
Mayor / Maire

@annesaj 

Your reply from an CS_Agent will show by clicking on your avatar>Messages. There is a drop down menu for Inbox or Sent messages.

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