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Issues with New Website

francesdamico
Great Neighbour / Super Voisin

I am having difficulty adding data to my plan on the new website because every time I attempt to do so in the self-serve platform, the squirrel, chestnut, and hearts logos override the the areas I want to access (to see my plan usage, add on usage, etc).  This happens both on computer and mobile. Please help!

3 REPLIES 3

CountyDownIeUk
Mayor / Maire

Try a different browser. 

Timer
Model Citizen / Citoyen Modèle

@francesdamico 

tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page  to check usage

 

of call *611 press 3 and you need your 4 digit PIN , or for purchase Add-ons see at  photo

dust2dust
Mayor / Maire

You need to wait for those things to appear. It's a terrible web site implementation.

Adding - ah nvm I had a link to the add-ons page but it doesn't work as I wanted.