Issues with New Website
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08-19-2022 08:32 PM
I am having difficulty adding data to my plan on the new website because every time I attempt to do so in the self-serve platform, the squirrel, chestnut, and hearts logos override the the areas I want to access (to see my plan usage, add on usage, etc). This happens both on computer and mobile. Please help!
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08-19-2022 09:41 PM - edited 08-19-2022 09:50 PM
You need to wait for those things to appear. It's a terrible web site implementation.
Adding - ah nvm I had a link to the add-ons page but it doesn't work as I wanted.
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08-19-2022 08:49 PM
tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,
To Login Page to check usage
of call *611 press 3 and you need your 4 digit PIN , or for purchase Add-ons see at photo
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08-19-2022 08:34 PM
Try a different browser.