Issues accessing voice mail

[Macje]

I recently changed phones and now when I try to call the voice mail number it states that the number does not exist. Can anyone help? 

[softech]

True,

on Android

 Open Phone app

 click the  options on the top right (3 dots) > Settings > Voicemail > Voicemail Number

Input 17785804001 ,or any VM number  you choose 

[dust2dust]

iphone or Android? That's the code for iphone.

[softech]

@Macje which VM number you picked to use from the page I provided above?  Try to manually dial that number and see if that works. 

If it works, use the * dial sequence and enter it on your phone

[Macje]

I tried this and got the following error 

 

[softech]

@Macje   Update the Voicemail number  to one of the number on this post.  Pick one in your province

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/...

Click the Phone icon.
Choose Keypad.
Input *5005*86*17785804001#.
Press Call to program the number.
"17785804001" can be replaced with any of the voicemail access numbers on the above link