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Issue transferring number using esim

RobinX
Great Neighbour / Super Voisin

Hi, I got a message while transferring my number looks like entered incorrect ESN/MEID. Can anyone send me the phone number for the porting team? thanks!

3 REPLIES 3

RobinX
Great Neighbour / Super Voisin

you can publish a post and someone will tell you.

bcha
Great Neighbour / Super Voisin

I am having an identical issue, having received an identical text. Can you please provide the number for the porting team to me as well?

hTideGnow
Mayor / Maire

@RobinX 

yes, using IMEI is risker for trouble, better to use account number

there is a PM porting team able to help you with that.  I will send you the number to your Community inbox.  Call them and they can re-initiate

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