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Issue transferring number from bell

David1162
Great Neighbour / Super Voisin

I recently transferred my number from bell but cannot use text but I can call from the correct number, how can I use text? I made sure it was the correct subscription and I can use data but not sms messaging

1 REPLY 1

hTideGnow
Mayor / Maire

hi @David1162 

Yes, if only SMS an issue, it is a PM system problem with new activation.   Voice, data both work but just SMS is the problem.  And with the SMS problem, it will affect account verification.   PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent  by direct message 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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