Issue after recharging plan

[rez]

Hi,

Can't receive calls texts and I have no data. I paid and recharged my account early morning.

Please help!

Thanks

[rez]

Data was working. As soon as we paid for another 3 month it stopped however.

Message has been sent.

Thanks

[Mary_M]

Good morning @rez

I'm really sorry to hear that you're unable to fully use your services.

Would you mind sending me your phone number by private message ?

I'll look into it and provide a solution for you !

Thanks,

Mary

[liamandrew94]

Did your data work before paying for another billing cycle? What is your current PM plan?

[rez]

I can text and call now however my data still doesn't work. Help!