Is on line payment down?

[Sahara96]

Is online payment down? I have tried to pay for 2 days now and it keeps say try again later or use a different payment. which I did and got the same message. 

[BKNS27]

@Sahara96 

Did you try the PM app? Go to Payment tab>Add Funds with Credit Card. Or Add Funds with Voucher.

Or dial 1-855-4PUBLIC.

[hTideGnow]

hi @Sahara96 

PM payment system is glitchy sometimes

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again.  When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled) 

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account