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Is it possible to port your number over after the fact???

Shawn82
Great Neighbour / Super Voisin
Hi Everyone,

I just set up two new public mobile account and they are working great, I chose a new number for the 1st one as the port wouldnt allow it to transfer but it worked for the 2nd number .. So my question is can i port over the number that failed after ive set the acct up etc.???

Thanks
Shawn
2 REPLIES 2

etsat
Good Citizen / Bon Citoyen

Yes, you can change your number or port a number, even after the initial set-up.

srlawren
Retired Oracle / Oracle Retraité

Hi @Shawn82, welcome to Public Mobile!  Provided that you kept your account active at the previous carrier on the # you didn't port, then yes you can initiate a port request at any time.  Sign into your self-serve account for the line you activated with a new #, go tot Plans & Add-ons tab, and to the phone number change feature.  There, you can request to port in the other phone number.

 

Hopefully that helps!


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