When I subscribed to the plan 2 weeks ago, I used my friend's referral code, but it seems like the code didn't apply automatically after my subscription has been activated (i.e. no $10 referral credit and point rewards). I was told by the support agent that it took 3 days for the referral bonus to appear in my profile, so I waited. After 2 weeks I realized it didn't show up in my account so I contacted the agent again, they were able to manually apply the discount, it almost happened right after I contacted the agent. 🍾🍾
I referred my family member to join Public Mobile and they did, the same issue happened to them, they had to contact live agent manually as well to get the referral bonus going.
I guess the key takeaway here is... CHECK YOUR PROFILE TO MAKE SURE REFERRAL DISCOUNT IS ACTIVATED. I am not trying to say Public Mobile is doing scammy business but perhaps the referral feature on the website is malfunctioning because the website is overcrowded or some code is missing in their program? Is anybody having the same issue?
