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Invoicing

Nallak
Great Neighbour / Super Voisin

Hi 

every month the same amount is invoiced twice on the credit card

why 

3 REPLIES 3


@DDM69 wrote:

All public mobile plans are  billed every 30 days.  


Not all Public Mobile plans are 30 days long.  Many Public Mobile customers have 90-day plans and those are still currently offered to some customers.

DDM69
Deputy Mayor / Adjoint au Maire

All public mobile plans are  billed every 30 days.  

Handy1
Mayor / Maire

@Nallak  If you double check credit card is one charge just pending and the other has posted ? If so the pending one should fall off . But if both charges are posted you need to contact support 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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