when I was waiting for the payment to process it rebooted to a page saying to log in and back out but I don’t have an account, public mobile took the payment and now I can’t use the sim it says invalid sim error, and I need a network unlock code. I need help
It won’t allow me to sign in with the email or password I used during activation.
Then it seems like the activation failed partially. You can create an account here but you need to have the sim working to get a text message. So is your phone locked to other carrier? If yes, you must call them to get it unlocked. There should be no fees for unlocking.
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
@sebastienvien It looks like your activation went through. The login page needs your email and password you entered during the activation.
Is your phone unlocked or locked to Telus/Koodo? It looks like it is locked and you need to unlock it in order to use it on Public Mobile's network.
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
